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MaxDiff Analysis

Determine what matters most to your customers with MaxDiff — the technique that produces clean, unambiguous priority rankings.

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Find What Matters Most

MaxDiff analysis (Maximum Difference Scaling) is the most reliable way to rank consumer priorities. By forcing trade-offs between items, MaxDiff eliminates the scale-use bias that makes rating questions unreliable and produces a true priority ranking.

How MaxDiff Works

Respondents see sets of 4-5 items and select the most and least important in each set. Across multiple sets, every item competes against every other, producing a ratio-level importance score.

Common Applications

  • Feature prioritisation — which product features drive choice?
  • Message ranking — which claim resonates most?
  • Brand attribute ranking — what associations matter most?
  • Concept screening — rank many concepts to find top performers

Frequently asked questions

MaxDiff (Maximum Difference Scaling) asks respondents to select the best and worst options from sets of items, producing a ratio-level ranking that avoids the scale-use bias common in rating scales.

Use MaxDiff to rank the importance of items (features, messages, brands). Use conjoint when you need to understand trade-offs between attributes at different levels, especially involving price.

Rank What Matters

MaxDiff gives you unambiguous consumer priorities.